ECA is a powerful strategy designed to enhance customer action. By offering the right tools, ECA empowers customers to actively shape their experiences. It leads to increased customer satisfaction, as well as invaluable insights that can guide business initiatives. Ultimately, ECA is about fostering a mutually beneficial relationship where custome

Serel's robust framework hinges on a fundamental principle known as ECA. This acronym stands for Event-Condition-Action, depicting the core mechanism that propels Serel's dynamic functionality. ECA establishes a clear structure for managing events within the system. Initially, an event is activated, signifying a specific occurrence or change. Then